Refund policy
RETURN & REFUND POLICY
Last Updated: [30/05/2026]
At [MEERONHAREA], customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help with a simple and transparent return and refund process.
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1. Return Eligibility
To be eligible for a return, the item must:
- Be returned within 7 Days of delivery.
- Be unused, unworn, and in the same condition as received.
- Be returned with all original packaging, tags, accessories, and documentation.
- Be accompanied by proof of purchase or order confirmation.
Returns that do not meet these conditions may not be accepted.
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2. Return Timeframe
Customers may request a return within 7 Days from the date of delivery.
Requests submitted after the return window may not be eligible for a refund or exchange.
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3. How to Request a Return
To initiate a return, please contact us at:
Email: meeronharea@gmail.com
Please include:
- Your order number
- Product name
- Reason for return
- Photographs of the item (if damaged, defective, or incorrect)
Our support team will review your request and provide return instructions.
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4. Refund Process and Timing
Once the returned item is received and inspected, we will notify you regarding the status of your refund.
If approved:
- The refund will be issued to your original payment method.
- Refunds are typically processed within 5–7 Business Days.
- The time required for the refunded amount to appear in your account may vary depending on your bank or payment provider.
Shipping charges are generally non-refundable unless the return is due to our error.
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5. Exchange Options
We offer exchanges for:
- Damaged products
- Defective products
- Incorrect items received
Exchanges are subject to product availability.
If a replacement item is unavailable, we may offer a refund or store credit at our discretion.
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6. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 Hours of delivery.
Please provide:
- Your order number
- Clear photographs of the product
- Photographs of the packaging (if applicable)
After verification, we may offer:
- A replacement product
- A full refund
- Store credit
depending on the circumstances.
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7. Non-Returnable Items
The following items are not eligible for return or refund unless they arrive damaged or defective:
- Personalized or custom-made products
- Gift cards
- Digital products or downloadable content
- Products marked as "Final Sale" or "Non-Returnable"
- Items damaged due to misuse, negligence, or improper handling
- Products returned without original packaging or proof of purchase
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8. Return Shipping Costs
If the Return Is Due to Our Error
We will cover return shipping costs if:
- The wrong product was delivered.
- The item arrived damaged.
- The product is defective.
If the Return Is Due to Customer Preference
Customers may be responsible for return shipping costs if:
- They changed their mind after purchase.
- They ordered the wrong item.
- They no longer require the product.
Shipping charges paid at checkout are generally non-refundable.
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9. Order Cancellation
Before Shipment
Orders may be cancelled before dispatch for a full refund.
After Shipment
Once an order has been shipped, cancellation may not be possible. Customers may request a return after delivery in accordance with this policy.
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10. Late or Missing Refunds
If you have not received your refund within the expected timeframe:
1. Check your bank account again.
2. Contact your payment provider or bank.
3. Allow additional processing time.
If you still have not received your refund, please contact us at meeronharea@gmail.com.
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11. Contact Information
For return, refund, or exchange requests, please contact:
Store Name: [MEERONHAREA]
Email: meeronharea@gmail.com
Phone: [+91 9634550641]
Business Address: [ROORKEE UTTRAKHAND INDIA]
We aim to respond to all customer inquiries within 24–48 Hours.
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12. Changes to This Policy
We reserve the right to modify or update this Return & Refund Policy at any time.
Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website following such changes constitutes acceptance of the revised policy.